Terms of service
Reiki Healing Store provides users with an automated Internet-based service, to design and sell t-shirts and other custom products. By using Reiki Healing Store and its services in any capacity, you have agreed to the terms and conditions of this Agreement and agree to use the site and service solely as provided in this Agreement. For additional clarification on these Terms of Service, please refer to Reiki Healing Store’s Frequently Asked Questions section.
User Agreement
By violating this user agreement in any capacity, you are subject to an immediate removal of your campaign(s), possible forfeit of profit(s), and potential suspension or termination of your account.
By creating a campaign on the Reiki Healing Store site:
You agree to accept and abide by Reiki Healing Store’s Terms of Service in their entirety.
With respect to any trademarks, service marks or copyrights that you have licensed from the owner thereof (the “Licensed Rights”), you agree to comply with any restrictions or conditions imposed on the use of the Licensed Rights.
You agree that you are the owner, or licensee, of all rights associated with any created or uploaded artwork or text, including but not limited to, the trademarks and copyrights that may be associated with said material. If you are not the owner, you agree to provide Reiki Healing Store with evidence of the permission given to you by the owner.
You agree that the description and title of the campaign do not, either in and of themselves or in addition to the text and images featured in the created merchandise, infringe upon the rights of any third party.
You understand and agree that Reiki Healing Store may, in its sole discretion, release your contact information to a third party that satisfactorily alleges—pursuant to Reiki Healing Store's Complaint policy, below— unauthorized use of its intellectual property.
Upon receipt by Reiki Healing Store of an allegation of infringement that comports with Reiki Healing Store’s Complaint Policy, in Reiki Healing Store’s sole discretion, your campaign may be subject to immediate cancellation, possible forfeiture of any profits, and suspension or termination of your account with Reiki Healing Store.
You agree not to provide untrue information in your campaign including, but not limited to: the amount of product for sale, the origin of production of the product, or the intended recipient of profits.
You agree not to solicit potential buyers through information posted in your campaign other than the purchase of the primary item(s). This includes raffles, chances to win, and other representations of additional opportunities beyond the sale of the primary item being sold.
You agree to defend, indemnify and hold Reiki Healing Store and its affiliates harmless from and against any and all claims, damages, costs and expenses, including reasonable attorneys' fees, arising from or relating to your use of Reiki Healing Store's site and services, your violation of this agreement, or your violation of any rights of another.
You agree that Reiki Healing Store is not responsible for any consequential, indirect or any special damages, including, but not limited to, lost profits, associated with any action taken by Reiki Healing Store pursuant to this Agreement or your use of the Reiki Healing Store service.
Intellectual Property Complaint Policy
Reiki Healing Store prohibit users from using the service to sell merchandise that infringes upon third party intellectual property rights (such as copyright, trademark, trade dress and right of publicity).
Reiki Healing Store will consider complaints of possible infringement only from parties that own, or have the exclusive right to exploit, said intellectual property. Reiki Healing Store is not in a position to adjudicate disputes. If you believe a campaign contains content that is not authorized, upon receipt of the information enumerated below, we will provide our customer with your correspondence and contact information and direct the customer to contact you within seven (7) days to resolve this dispute. If the customer does not contact you, or if the issue is not resolved to your satisfaction, please let us know. In cases of an alleged infringement, in our sole discretion, we may take down the campaign and refund all buyers, provided that the conditions, below, are satisfied.
If you believe that your intellectual property rights have been infringed upon by a Reiki Healing Store user, please notify Reiki Healing Store at support@treikihealingstore.com. You must include with your notification the following information, in PDF format.
A physical or electronic signature of a person authorized to act on behalf of the owner of the intellectual property that you allege is being infringed;
The URL to the Reiki Healing Store campaign(s) used in connection with the sale of the allegedly infringing merchandise;
Identification of the copyright, trademark or other rights that allegedly have been infringed, including proof of ownership (such as copies of subsisting trademark or copyright registrations);
Your full name, address, telephone number(s) and email address(es);
A statement that you have a good-faith belief that use of the material in the URL submitted is unauthorized by the rights owner, or its licensee, and such use amounts to infringement under federal or state law; and
A statement, under penalty of perjury, that the information in the notification is complete and accurate and that you are authorized to act on behalf of the owner of the copyright or other right that is allegedly infringed.
We Respect the Prior, Legitimate Rights of the First to Publish a Campaign
Sometimes, later campaigns copy earlier campaigns that contain original artwork. Our policy is that every original image or design uploaded onto Reiki Healing Storeis protected against exact duplication, or use in a confusingly similar (trademark) or substantially similar (copyright) manner.
Reiki Healing Store will accept complaints and notification of possible infringement from customers that claim ownership of said original content from an earlier campaign.
Once notified, Reiki Healing Store, in its discretion, may remedy any alleged infringement by removing unauthorized content. Alternately, Reiki Healing Store may notify the allegedly infringing party and provide a warning; instances of further infractions can lead to possible suspension or termination of their accounts.
For additional information regarding these policies, please reference Reiki Healing Store’s FAQ page.
If you see a campaign containing your original image or design and would like to report it to Reiki Healing Store, contact us at support@reikisupport.com with the following information:
The URL(s) used in connection with the sale of the allegedly infringing merchandise; and
The URL(s) of your campaign and date of first use
NOTE:
All images, artwork and fonts accessed through Reiki Healing Store art/font libraries are owned by Reiki Healing Store. They are available for your use only in conjunction with a campaign through Reiki Healing Store. You do not accrete any rights to any images, artwork and/or fonts accessed from a Reiki Healing Store library, or any derivations thereof.
Return Policy & Cancellations
Our policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 45 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@reikisupport.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@reikisupport.com and send your item to: 1013 Centre Road Wilmington Delaware US 19805.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 1013 Centre Road Wilmington Delaware US 19805
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
